Privacy Policy

Last Updated: January 2025

1. Data Controller

Khivaronsstholia
Director: James Mitchell
1 Macquarie Place
Sydney NSW 2000
Australia
Email: service@khivaronsstholia.world
Phone: +61 2 9259 7000

2. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website khivaronsstholia.ddd. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988.

3. Information We Collect

3.1 Personal Information You Provide

  • Name and email address when you contact us through our contact form
  • Any other information you choose to provide in your messages

3.2 Automatically Collected Information

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookie data as described in our Cookie Policy

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent, such as submitting our contact form
  • Legitimate Interests: For website analytics and improvement, provided your rights do not override our interests
  • Legal Obligation: When required to comply with applicable laws

5. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Improve our website content and user experience
  • Analyze website usage and trends
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our website, subject to confidentiality agreements
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Contact form submissions: 3 years from the date of submission
  • Analytics data: 26 months
  • Cookie data: As specified in our Cookie Policy

After the retention period, we will securely delete or anonymize your personal data.

8. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

9. Your Rights Under Australian Privacy Law

If you are located in Australia, you have rights under the Australian Privacy Act 1988, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to make a complaint to the Office of the Australian Information Commissioner

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Khivaronsstholia
Attention: Privacy Officer - Sarah Thompson
1 Macquarie Place
Sydney NSW 2000
Australia
Email: service@khivaronsstholia.world
Phone: +61 2 9259 7000

15. Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

For Australian residents, complaints can be made to the Office of the Australian Information Commissioner at www.oaic.gov.au.